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Welcome to the Redestel Technical Support Centre

To ask a question, report an issue, or any other technical question regarding our products and services please login to the myRedestel support system

If you do not already have an account, please call us on +34 976 443 277

Customer Service and Support

100% support 24X7

At Redestel the needs of our customers is the core focus of our business.

Everything we do is done with our customers in mind – they are our number one priority. We are constantly enhancing our service to anticipate and exceed our customer’s expectations and by offering the highest levels of customer service we can build long-term relationships that are based on trust and integrity.

We go the extra mile to ensure that you have the technology and expert support to drive your business forward and give you that critical competitive edge. Our goal is to provide the highest levels of support and service to ensure quality and customer satisfaction. Here are just some of the benefits our customers enjoy as part of their service experience:

  • Defined service installation times
  • Highly trained customer service staff
  • Bandwidth usage statistics for Connectivity customers
  • Server usage statistics for Hosting customers
  • myRedestel secure customer portal

For more information, customers can contact our Customer Support team on +34 976 443 277, or email: support@redestel.net

Support at Your Fingertips

To complement our team of qualified internet, hosting, and network security professionals, Redestel's customers can access valuable information about their services online.

Customers can view their account information online and access Frequently Asked Questions (FAQs), download troubleshooting tools and manage their Redestel services through our customer support portal – myRedestel.

myRedestel provides you with a comprehensive overview of internet traffic and service applications performance allowing you to stay in complete control. The portal is available at no additional cost and allows you to manage contact details, review or create support tickets, monitor Service Level Agreements, and a whole lot more.

For a demonstration, visit http://my.redestel.net/

Click here to access the my Redestel Login Screen >>
alternatively call us on: +34 976 443 277

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